Shipping Policy

At Cedarlof, we aim to deliver your orders quickly and securely. Please review our shipping terms below:

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📦 Order Processing Time

• Orders are processed within 1–2 business days (excluding weekends & public holidays).

• Orders placed on weekends or holidays will be processed on the next working day.

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🚚 Delivery Time

• Metro Cities: 3–5 business days

• Other Cities/Towns: 5–7 business days

• Remote Areas: 7–10 business days

(Delivery times are estimated and may vary due to courier delays, weather conditions, or festive season demand.)

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💰 Shipping Charges

• Prepaid Orders: Free Shipping across India.

• Cash on Delivery (COD): COD charges apply as per your pin code. The exact fee will be shown at checkout before order confirmation.

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🌍 Shipping Coverage

Currently, we ship pan-India (all over India).
📌 International shipping is not available at this time.

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🔎 Order Tracking

Once your order is dispatched, you will receive an SMS/Email with tracking details.
You can track your shipment directly using the provided tracking number.

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📦 Damaged or Missing Items

If your order arrives damaged or with missing items:

• Please contact us within 48 hours of delivery.

• Email us at care.cedarlof@gmail.com with clear photos of the package & product.

• We will arrange a replacement or refund as per our policy.

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🔄 Returns & Exchanges

• Returns & exchanges are accepted as per our Return Policy.

• If the return is due to our error (wrong or defective product), return shipping is free.

• For all other reasons, the customer will bear return shipping costs.

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⏳ Delays

Delivery may be delayed due to courier issues, natural calamities, or festive rush. In such cases, we will keep you updated proactively.

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📩 Contact Us

For any shipping-related queries, reach out to us:

Cedarlof
📞 WhatsApp/Phone: +91-8127143339
📍 Address: Kanpur, Uttar Pradesh – 208010
✉️ Email: care.cedarlof@gmail.com